There are no refunds or exchanges. If you feel that the product you received is vastly different from what was represented online please contact me right away so we can come to a happy resolution.
If the product arrives broken please email me a photo within 24 hours of receipt and it will be replaced with the same product at no charge to you. If the one you purchased is sold out, you can choose another.
Please allow 3-5 business days for shipping. Pre-order products may take approx 1-2 weeks in addition to the 3-5 business day shipping window.